Terms of Use of the Website «Nexus Digital Goods»:

(reviewed and effective as of 01/01/2025)

1. Description of Services
The website “https://nexgoods.net/” provides services for the sale of digital goods, including game currencies, game keys, and recharge cards for various services. These products are delivered electronically upon successful payment.

2. Contact Information
In compliance with EU and Bulgarian regulations, the following contact information is reflecting the official information of the company:
– Business Name: NEXUS DIGITAL GOODS EOOD
– Business Address: Bulgaria, 1517, Sofia, 132 Mimi Balkanska Street
– Registration/Tax Number: 207978095
– Email: info@nexgoods.net
– Phone: +447922142949

3. Terms of Payment
– Prices for goods are indicated in euros (EUR)
– Payment is accepted through the secure payment methods specified on the website.
– Users must provide accurate and reliable information when making a payment.
– There are no hidden charges; the final price is displayed before the purchase is completed.

4. Right of Withdrawal
Under Article 16(m) of the EU Consumer Rights Directive, the 14-day right of withdrawal does not apply to digital goods once the download or activation process has begun. By completing the purchase, you explicitly agree to waive your right of withdrawal for these digital products.

5. Consumer Rights
As a consumer, you are entitled to receive digital goods that:
– Conform to their description on the website.
– Are fit for their intended purpose.
– Are free from technical defects.
If the digital goods are defective or do not conform to the description, users have the right to request a replacement or refund. To claim a remedy, users must contact customer support with evidence of the defect (e.g., screenshots or error messages).

6. Age Restrictions
Users must be at least 18 years old to use the services provided by the website. Minors may use the website only with the consent and supervision of a parent or legal guardian.

7. Jurisdiction and Governing Law
These Terms of Use are governed by Bulgarian law. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of Bulgaria.

8. Prohibition of Unfair Commercial Practices
The company adheres to fair commercial practices and complies with EU laws against misleading and aggressive sales tactics. All marketing and sales communications are truthful and transparent.

9. Force Majeure
The company is not liable for delays or failures in performance caused by events beyond its reasonable control, including but not limited to natural disasters, internet service interruptions, or government restrictions implemented in Bulgaria or EU member states and/or EU official institutions that are entitled to announce Force Majeure conditions.

10. User Account Suspension and Termination
The website reserves the right to suspend or terminate user accounts in the following circumstances:
– Violation of these Terms of Use.
– Fraudulent activities or misuse of the website.
– Failure to comply with applicable laws.
Users will receive a written notice of account suspension or termination, specifying the reasons for the action.

11. Access to an ADR Entity
In compliance with EU regulations, users may resolve disputes through an Alternative Dispute Resolution (ADR) entity or the EU Online Dispute Resolution (ODR) platform, available at [https://ec.europa.eu/consumers/odr].

12. Digital Content Access and Use
After purchase, users will receive instructions on how to access and use the digital goods, including download links, activation codes, or license key redemption processes. Users are responsible for ensuring their devices meet the technical requirements for accessing the digital content.